![]() ![]() The good news is that Netflix is allowing existing profiles to be transferred to new customer accounts. The news that you won’t simply be able to add an extra member and pay the $7.99 per month for your existing subscription is likely disappointing.īut, for now, you’re likely going to need a different approach. So What Are the Options for T-Mobile Customers Who Were Sharing Accounts? T-Mobile customers are likely one of the larger groups to be impacted by this policy since the wireless provider has such a popular partner package with the “Netflix on Us” promotion.īut, really, this could complicate things for anyone who has a Netflix subscription provided by a partner or third party. “Extra members cannot be added to partner packages or third-party billed accounts.” They were surprised to find that their Netflix account, which is paid for through their T-Mobile account, did not have the option to add an extra member to their account.Īccording to Netflix’s new help page for this process, that’s no mistake: Shortly after Netflix announced that customers would have to pay for users outside their household, a member of Team Clark logged into their account to make the appropriate changes to stay above board. Netflix Customers Cannot Add an “Extra Member” on Select Subscriptions The popular video streaming giant recently announced that it would start charging United States customers who are sharing an account with someone who lives outside their household.īut some customers who are willing to hand over the $7.99 per month to add an extra member to their account are being turned away.Īs Team Clark began to look at ways to adhere to this new policy, we uncovered some issues for customers who have a subscription through a partner package or third-party provider like T-Mobile’s “Netflix on Us” promotion. As always, you’ll be able to download movies and TV shows at full quality if you wish, which is one potential way to sidestep the streaming cap.Do you get your Netflix subscription through a T-Mobile promotion? You may have trouble with Netflix’s new password sharing policy. The web version is unaffected, regardless of your Internet Service Provider. This is only the case when you stream via 4G LTE on your mobile phone. You should also note that streaming quality on the basic One plan prevents streaming at full HD resolution - to do that, you’ll need to upgrade to the One Plus plan, which runs an extra $10 per month per line. If you recently joined T-Mobile through one of its recent “line-on-us” promotions, it seems you’ll have to forgo your current rate to qualify for the deal, as the carrier is encouraging these customers to switch to “the latest T-Mobile One plan” if they want to save on Netflix. What else should I know?Īgain, this offer is only available to T-Mobile One customers with two or more active lines. ![]() As always, we’ll let you know if that changes. It would seem the carrier is prepared to extend this offer to its subscribers indefinitely. ![]() Interestingly, nowhere in T-Mobile’s announcement or the FAQ section of its site does it say that this is a limited-time deal, or constrained to a year for every customer. That’s $2 currently, and it’ll be tacked onto your monthly T-Mobile bill. If you want to upgrade to the higher package, T-Mobile will continue paying Netflix the full $12 every month, but you’ll pay the difference between the Standard and Premium rates to T-Mobile. The Premium tier costs $12, bumps simultaneous streaming up to four devices, and includes 4K content. To put that in perspective, Netflix’s Basic streaming package costs $8, doesn’t include HD streaming, and limits you to watching on only one screen at a time. ![]() You can stream content in HD, and you can watch Netflix on two different screens at the same time. You’ll get one Standard Netflix subscription, which runs $10 per month. T-Mobile made a $325 suitcase that you may actually want to buy Wi-Fi not working? How to fix the most common problems What is NFC? How it works and what you can do with it ![]()
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